Privacy Policy
H1: Privacy Policy
> Draft template. Have it reviewed by an attorney and United Real Estate before publishing. Must be live BEFORE submitting the A2P 10DLC campaign.
Last updated:[PLACEHOLDER: publish date]
This Privacy Policy explains how Juliana Holihen, a real estate agent with United Real Estate, doing business as Holihen Homes ("we", "us"), collects and uses information through holihenhomes.com and related text, email and phone communications. [PLACEHOLDER: confirm legal name/d.b.a. under which Holihen Homes operates]
Information we collect
- Information you give us in forms, emails, calls or texts: name, email, phone number, property address and property details, your real estate goals, and any documents you upload (such as a rent roll).
- Information collected automatically when you visit the site: IP address, browser and device type, pages viewed, and referring site, through cookies and similar tools [PLACEHOLDER: list analytics tools actually installed, e.g. Google Analytics, Meta Pixel].
How we use it
- To respond to your request and provide real estate services
- To prepare comparative market analyses or value opinions you request
- To send appointment reminders and follow-up about your request
- To send marketing messages, only if you opted in
- To operate, secure and improve the website, and to meet legal and brokerage record-keeping obligations
Text messages (SMS)
If you check a box to receive text messages, we will text the number you provided about your request (and, if you checked the separate marketing box, occasional market updates). Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase or service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent will not be shared with any third parties. Information may be shared with service providers that help us deliver messages (for example, our CRM and messaging platform), solely to provide the service.
How we share information
We do not sell your personal information. We share it only:
- With United Real Estate, as our supervising brokerage, as required for brokerage oversight and records
- With service providers that help us run our business (for example, our CRM, website host, email and phone providers), under confidentiality obligations
- With other parties to a transaction (such as lenders, title companies, inspectors or other agents) when you ask us to, or as needed to complete your transaction
- When required by law or to protect rights and safety
Your choices
- Texts: reply STOP. Email: use the unsubscribe link. Calls: ask us to stop.
- You may ask us to access, correct or delete your information by emailing [email protected]. Some records must be kept under real estate license laws.
Data security and retention
We use reasonable safeguards, and we keep information as long as needed for the purposes above and for legally required brokerage record retention.
Children
This site is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy and will post the new date above.
Contact
Juliana Holihen, Holihen Homes, United Real Estate, 8320 N Oak Trafficway, Suite 223, Kansas City, MO 64118 | [email protected] | (816) 547-5385